Effective date: 1 October 2026
At Nilan Boutique, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products.
Information We Collect
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and product details
- Account information
- Information you provide when contacting customer support
We may also receive certain technical information required to operate and secure the website, such as browser or device information and website usage information.
How We Use Your Information
We use the information collected to:
- Process and fulfil your orders
- Provide delivery and order updates
- Manage customer accounts
- Respond to enquiries and customer support requests
- Process payments securely
- Maintain and improve our website and services
- Prevent fraud, misuse and security issues
- Comply with applicable legal and regulatory requirements
Payments
Online payments are processed through our authorised payment service provider. Nilan Boutique does not intentionally store your complete card, UPI or internet banking credentials on its own website.
Payment-related information may be processed by the payment service provider in accordance with its own privacy and security policies.
Cookies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart and account functionality, and improve the website experience.
Customer Accounts
When you create an account, we retain the information necessary to manage your account and provide services such as order history and account-related functionality.
Sharing of Information
We may share relevant information with service providers involved in operating our business, such as payment processing, website hosting, order fulfilment and delivery services, where necessary to provide our services.
We do not sell your personal information to third parties.
Data Security
We take reasonable steps to protect customer information against unauthorised access, misuse, alteration or disclosure. However, no internet-based service can guarantee absolute security.
Data Retention
We retain information only for as long as reasonably necessary for order processing, customer service, business records, security, legal and regulatory requirements.
Your Choices
You may contact us regarding your personal information, account information, orders or privacy-related questions.
Contact Us
For privacy-related questions or requests, please contact:
Nilan Boutique
Email: nilanboutiquee@gmail.com
WhatsApp: 8122055640
Website: https://nilanboutique.com
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable requirements. Updated versions will be published on this page.